RETURNS AND EXCHANGES POLICY

 RETURNS/EXCHANGES

Your Satisfaction is important to us and we hope that you love what you ordered. But just in case you are not completely satisfied or something is wrong with your order, please email us at theblissfultrenders@gmail.com within  7 days of your package's arrival if there is an issue. We will make sure that you are well taken cared of.

We accept returns/exchanges within 14 days from receipt of your package. Delivery confirmation is considered receipt of your package. If 14 days has gone by since receipt of your package, unfortunately we cannot accept your return or exchange.

To be eligible for a return, your item must be returned in the same condition that you received it, in the original packaging, and must be unworn, unused, unwashed, and un-altered in any way. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your return. 

You will be responsible for all return/exchange shipping costs unless we are found to be at fault and/or the item is defective/damaged. Note that our items are checked thoroughly before they are shipped to help avoid such issues. Please make sure to check your items as soon as you receive them as we will only ship replacements for damages if you contact us within 7 days of its arrival. When shipping items back to us with over a $50 value, you should consider using a trackable shipping service or purchasing shipping insurance as we are not responsible for any packages lost in transit and cannot guarantee that we will receive your returned item. 

Please note that only regular priced items will be eligible for return. Sale items cannot be returned. Several types of items are exempt from being returned and considered final sale, such as undergarments and socks due to hygiene purposes.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift certificate for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send the store credit to the gift giver and they will find out about your return.

To return or exchange your item, please mail the package to: 
The Blissful Trenders

10615 Midge Drive

Bakersfield, California 93314

 

REFUNDS

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-10 days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at theblissfultrenders@gmail.com